Tractable hit $1B. EvenUp hit $2B. Avallon just came out of YC. They all solve the same thing: insurance claims are still painfully manual. Australia has no local player. I'm building one. I need a co-founder who knows AU insurance.
22% of consumers avoid filing claims because the digital process is too frustrating. The people insurers exist to serve are giving up before they start.
41% of negative insurer reviews mention lack of human support during complex claims. The automation that exists is bad automation -- not AI that augments humans.
Up to 35% data inaccuracy from manual input. Adjusters re-keying data from PDFs into claim systems. Skilled humans doing machine work, making machine errors.
"Multiple vendors and disparate reporting systems create fragmentation."
"Struggled with disjointed manual processes, scattered data, and no centralized system, spending a third of their day on claim updates and relying on outdated tools like FileMaker."
Also: FurtherAI (US, $30M, a16z-led) -- AI for underwriting, claims, and compliance workflows in insurance.
Australia's Insurance Council code creates specific compliance requirements that US AI tools aren't trained on and won't localize for a "small market."
Every AI decision in claims needs an auditable trail that meets AFCA standards. Foreign tools don't even know AFCA exists.
Licensing, workers comp, and motor injury schemes vary by state. NSW, VIC, QLD all different. US tools assume national uniformity.
Shift Technology just signed with ICA Australia -- but they're enterprise-priced and foreign. Auto & General, RACQ, CHU, Budget Direct have nothing purpose-built.
Deep experience in AI/ML engineering, NLP, document extraction, and building production systems that process real-world documents at scale. Not demos -- deployed systems.
Already built a production-grade claims document processing system (38K+ lines of code, 30 processing stages). It reads insurance documents, extracts structured data, and flags inconsistencies. The core technology is proven.
The playbook: start with motor vehicle claims (highest volume, most standardized). MVP reads claim submissions (photos + description), extracts structured data, flags inconsistencies, generates draft assessment. Saves 2-3 hours per claim.
R&D Tax Incentive eligible (AI/ML R&D). Month 3: Antler or Startmate (insurtech is a priority vertical). Month 6: Reinventure (Westpac-backed). Month 9: Blackbird or AirTree for Series A.
You've managed claims teams. You know the bottlenecks, the compliance requirements, and why existing tools fail. You have the domain authority to sell to insurers.
You've worked at an Australian insurer or third-party administrator. You understand ICA codes, AFCA processes, state variations. You know which mid-size insurers are desperate for this.
You've done independent adjusting, loss assessment, or claims consulting. You know what Crawford, McLarens, and Cunningham Lindsey actually need day-to-day.
I'm not selling anything. I'm looking for a co-founder or early advisor who wants to build the claims AI layer for Australian insurance. Drop your details and I'll reach out within 24 hours.
Expect to hear from me within 24 hours. Looking forward to the conversation.